The Million Dollar Feedback Formula

As I work with leaders across companies and countries, leader continue to ask for tips to help their people accept more feedback. And, although there are great tools for giving feedback, I believe the secret to giving feedback starts with the leader mastering the ability to...

Is your culture a competitive advantage?

Your culture is your ultimate “uncopyable” competitive advantage. But, is your culture providing you with the advantage you need? In the January February issue of HBR, Sigal Barsade and Olivia A. O’Neill reported that cultures that create “positive emotions are consistently...

How do I Rewire My Team

I am seeing a pattern in requests from leaders at various companies and thought I might pass on a few tips about how to deal with it. I call this pattern: “How do I Rewire My Team.” Leaders from different companies and different disciplines continue to describe how internal and...

Seven Myths that Undermine Effective Change

All too often, many of us face the same dilemma when implementing change. We evaluate our internal structure, examine new options, explore uncharted territory. Finally, we devise our new plan. We roll out the new idea with fanfare and pride, step back to watch the fireworks and...

Embrace the Pit of Success

 Yesterday, Amy West was a fantastic manager of five talented individuals. Without warning, Amy’s comfortable employment was turned upside down when she was catapulted into a job far beyond her experience! She now manages a division with 300 people in 4 different countries....

Turning Crisis into Opportunties

While some leaders see the crisis as an unwelcome intruder, other leaders are able see it as an ally. Why? Because they like the fact that the crisis forces them to think in new ways, develop new skills, and solve complex problems. In fact, it is entirely possible that no...

Stop Ignoring Feedback and Start Growing Faster

Few words are feared as much as “I have some feedback for you.” Our doubts about ourselves come to the surface quickly as others point out even small needs to change. And, some of the more arrogant people can also be some of the most brittle when it comes to feedback....

Top performing leaders listen more (and differently) than low performers

Morgan sat staring out the window as he waited to meet with the Vice President. Morgan’s project had failed. Millions of dollars were lost. Company and individual reputations were smashed. People were leaving for other jobs. Morgan hoped he could find someone or something to...

Ten essential conversations every leader must initiate with the boss

Fifteen months ago, Mark Newton was the hotshot hired to turnaround the organization. He had the resume, the talk, and the charisma. Yesterday, he was the fired. Mark’s boss told him in the termination meeting that he had failed to deliver the needed results. Mark argued back he...

Why Bright Leaders do Really Dumb Things

The poor judgment of politicians, generals, and CEOS can sometimes be unbelievable. How could such intelligent people with prestige, money, and opportunity think so many people would believe their deception? Do they simply drop their IQ along with their moral compass on their...
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